{"id":758,"date":"2026-07-29T15:20:33","date_gmt":"2026-07-29T13:20:33","guid":{"rendered":"https:\/\/fln.gg\/?page_id=758"},"modified":"2026-09-05T22:16:52","modified_gmt":"2026-09-05T20:16:52","slug":"report-bot","status":"publish","type":"page","link":"https:\/\/fln.gg\/en\/hosting-services\/report-bot\/","title":{"rendered":"Report Bot"},"content":{"rendered":"<div class=\"wp-block-group fln-content-intro is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"fln-content-lead wp-block-paragraph\">Reports are quickly lost if they land as a free message in a general Discord channel. Frequently missing server, time, player ID or context. The FLN Report Bot therefore guides users through a structured message and provides moderation teams with the information in an orderly manner.<\/p>\n\n\n\n<p class=\"fln-content-lead wp-block-paragraph\">The bot does not make an automatic ban decision. It supports collection, assignment and documentation. Examination and decision remain with the responsible persons.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-facts is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0c3151d3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column fln-content-fact is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"fln-content-fact__value wp-block-paragraph\"><strong>Clear<\/strong><\/p>\n\n<p class=\"fln-content-fact__label wp-block-paragraph\">Performance and limitation<\/p>\n\n<p class=\"wp-block-paragraph\">Each side separates included performance, jurisdiction and next step.<\/p>\n<\/div>\n\n\n<div class=\"wp-block-column fln-content-fact is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"fln-content-fact__value wp-block-paragraph\"><strong>Operations<\/strong><\/p>\n\n<p class=\"fln-content-fact__label wp-block-paragraph\">From practice<\/p>\n\n<p class=\"wp-block-paragraph\">The offers are created from our own community and game server operation.<\/p>\n<\/div>\n\n\n<div class=\"wp-block-column fln-content-fact is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"fln-content-fact__value wp-block-paragraph\"><strong>Support<\/strong><\/p>\n\n<p class=\"fln-content-fact__label wp-block-paragraph\">Reachable path<\/p>\n\n<p class=\"wp-block-paragraph\">Standard product and individual project lead to suitable processes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--callout is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">What data a report needs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A recoverable message shall contain:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Game and server<\/li><li>Date and approximate time<\/li><li>Reported player or ID<\/li><li>Short, concrete description<\/li><li>own participation in the situation<\/li><li>existing screenshots, clips or logs<\/li><li>Indication of possible further witnesses<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The bot requests this information in a fixed order. This makes it possible to compare cases, reduce queries and assign responsible moderators faster.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-media-on-the-right\"><figure class=\"wp-block-media-text__media\"><img sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" srcset=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672.webp 1672w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-300x169.webp 300w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-1024x576.webp 1024w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-768x432.webp 768w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-1536x864.webp 1536w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-600x338.webp 600w\" class=\"wp-image-1670\" decoding=\"async\" height=\"941\" loading=\"lazy\" width=\"1672\" src=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672.webp\" alt=\"Frontline-Leitstand f\u00fcr Serverstatus, Moderation und CRCON\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">This is how a report runs<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>The player starts the intended report path.<\/li><li>Game and servers are selected.<\/li><li>Time, player and situation are described.<\/li><li>Documents shall be supplemented in the permitted format.<\/li><li>The report is provided internally to a moderation team.<\/li><li>The team reviews context, logs and receipts.<\/li><li>If necessary, follow questions or a decision.<\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The report itself is not evidence and not a public judgment. A screenshot can show a chat post, but not always the history. A clip can document behavior, but lose context due to a too short cutout.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" srcset=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672.webp 1672w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-300x169.webp 300w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-1024x576.webp 1024w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-768x432.webp 768w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-1536x864.webp 1536w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-600x338.webp 600w\" class=\"wp-image-1664\" decoding=\"async\" height=\"941\" loading=\"lazy\" width=\"1672\" src=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672.webp\" alt=\"Frontline-Team bei der sachlichen Pr\u00fcfung eines Community-Falls\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">What the Bot Doesn't Do<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The report bot:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Do not automatically ban players,<\/li><li>It is not a matter of guilt,<\/li><li>do not publish any allegations,<\/li><li>does not guarantee a specific sanction,<\/li><li>does not replace a set of rules,<\/li><li>ersetzt keinen Einspruchsprozess,<\/li><li>and does not undertake active server moderation.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Automatic rules can check completeness or assign responsibilities. The evaluation of a conflict remains human.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">For which communities the bot makes sense<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The bot is suitable for server teams that receive regular messages and do not want to manually collect every piece of information from free text. It is particularly helpful for several servers, different games or several moderation roles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Small communities also benefit if reports are stored traceably and not distributed in private messages. However, a tool is only worthwhile if responsibilities and rules are available.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Roles and accesses<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reporters only see the information provided for their report. Moderators get access to the cases for which they are responsible. Full accesses are limited to a few responsible persons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Internal documents and personal data are not displayed publicly. Screenshots for documentation or website must be completely anonymized.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--highlight is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Data protection and storage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only data that is required for the test are collected. Storage time, access roles and deletion process must match the bot version used and the moderation process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users should not upload passwords, private account data or unnecessary personal information. Evidence must be limited to the reported incident.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Setup<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the setup, Discord servers, roles, target channels, supported games, report categories and the desired workflow are clarified. The bot only needs the rights that are required for its functions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before the start, test reports are carried out. It checks whether all mandatory fields arrive, files are handled correctly and moderators can see the cases. Only then will the public reporting channel be activated.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Connection to Fairplay and Banning Objection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Player information for reporting is available at <strong><a href=\"https:\/\/fln.gg\/fairplay\/report-info\/\">Report Info<\/a><\/strong>. The <strong><a href=\"https:\/\/fln.gg\/fairplay\/regelwerk\/\">Rules<\/a><\/strong> defines which behaviors are relevant. If a block has been issued, then the separate path passes through <strong><a href=\"https:\/\/fln.gg\/fairplay\/gebannt\/\">Banned?<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This separation protects both sides: reporters are given a clear channel, reported players are not publicly prejudiced and moderation teams maintain a traceable case structure.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Report Bot anfragen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Availability, hosting model and possible scope of services are via <strong><a href=\"https:\/\/fln.gg\/hosting-services\/#anfrage\">Hosting &amp; Services<\/a><\/strong> clarified. Named number of servers, games, existing Discord structure and approximately expected report volume. Access data does not belong in the initial request.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--faq-heading is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Frequent questions about the FLN Report Bot<\/h2>\n<\/div>\n\n\n\n<details class=\"wp-block-details fln-content-faq\"><summary>Does the Report Bot automatically decide on penalties?<\/summary><div class=\"fln-content-faq__answer is-layout-flow wp-block-details-is-layout-flow\">\n<p class=\"wp-block-paragraph\">No. The bot structures messages and transfers usable data to the intended verification process. Evaluation and decision remain with the responsible moderators and the applicable rules.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq\"><summary>What data does a structured report collect?<\/summary><div class=\"fln-content-faq__answer is-layout-flow wp-block-details-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Typical are servers, time, participants, category, description and existing receipts. Only necessary data should be collected. The player perspective on the reporting path is under <a href=\"https:\/\/fln.gg\/fairplay\/report-info\/\">Report Info<\/a>.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq\"><summary>Who is allowed to view and edit reports?<\/summary><div class=\"fln-content-faq__answer is-layout-flow wp-block-details-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Access should be role-based and limited to the appropriate moderation. Common access data and unnecessarily broad reading rights contradict a comprehensible treatment of sensitive messages.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq\"><summary>How long is report data retained?<\/summary><div class=\"fln-content-faq__answer is-layout-flow wp-block-details-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Storage must fit for the purpose, legal requirements and the documented operation. A specific duration must not come from advertising texts. Only the data protection and deletion rule specified in each case is binding.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq\"><summary>Can another community request the Report Bot?<\/summary><div class=\"fln-content-faq__answer is-layout-flow wp-block-details-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Yes, if process, roles, data protection and technical connection are clarified together. The page <a href=\"https:\/\/fln.gg\/hosting-services\/\">Hosting &amp; Services<\/a> classifies the report bot as an independent service; a request is not yet an automatic activation.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I appeal against a decision?<\/summary>\n\n<div class=\"wp-block-group fln-content-faq__answer is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Yes. Use the intended support route and describe the process objectively. Another team member can review the decision based on the existing data.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Are moderation actions logged?<\/summary>\n\n<div class=\"wp-block-group fln-content-faq__answer is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Relevant actions are documented in a comprehensible manner so that decisions can be examined and misunderstandings clarified.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details fln-content-faq is-layout-flow wp-block-details-is-layout-flow\"><summary>Should I post evidence publicly?<\/summary>\n\n<div class=\"wp-block-group fln-content-faq__answer is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">No. Send screenshots, clips or logs only via the intended reporting channel and remove personal or security-relevant data.<\/p>\n<\/div>\n<\/details>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--steps is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Structure for sensitive community work<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A report bot does not take the decision from moderators. It ensures that messages start with the same necessary basic data and are not lost between general messages. This relieves teams and gives players a clear, discreet path for serious incidents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process should collect as little data as possible and as much as necessary. Roles, visibility, storage and deletion are therefore part of the facility. A community does not win through as many reports as possible, but through a process that players and moderation can trust.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-section fln-content-section--standard is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Check your reporting process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/fln.gg\/hosting-services\/#anfrage\">Prepare report bot request<\/a><\/strong> &#8211; Beschreibt Team, Fallarten und gew\u00fcnschte Zust\u00e4ndigkeiten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/fln.gg\/fairplay\/\">Watch the fair play process<\/a> &#8211; Ordnet das Werkzeug in Meldung, Pr\u00fcfung, Entscheidung und Einspruch ein.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-gallery is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Impressions<\/h2>\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-2 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" srcset=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672.webp 1672w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-300x169.webp 300w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-1024x576.webp 1024w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-768x432.webp 768w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-1536x864.webp 1536w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672-600x338.webp 600w\" class=\"wp-image-1670\" decoding=\"async\" height=\"941\" loading=\"lazy\" width=\"1672\" src=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-crcon-control-1672.webp\" alt=\"Frontline-Leitstand f\u00fcr Serverstatus, Moderation und CRCON\" \/><\/figure>\n\n\n<figure class=\"wp-block-image size-large\"><img sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" srcset=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672.webp 1672w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-300x169.webp 300w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-1024x576.webp 1024w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-768x432.webp 768w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-1536x864.webp 1536w, https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672-600x338.webp 600w\" class=\"wp-image-1664\" decoding=\"async\" height=\"941\" loading=\"lazy\" width=\"1672\" src=\"https:\/\/fln.gg\/wp-content\/uploads\/2026\/08\/frontline-fairplay-review-1672.webp\" alt=\"Frontline-Team bei der sachlichen Pr\u00fcfung eines Community-Falls\" \/><\/figure>\n<\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-cta is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fln.gg\/hosting-services\/#anfrage\">Prepare report bot request<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group fln-content-next is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Your next step<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-0c3151d3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column\"><div class=\"fln-content-next-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Report Info<\/h3>\n\n<p class=\"wp-block-paragraph\">Set rules, message and moderation.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fln.gg\/fairplay\/report-info\/\">More about Report Info<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-column\"><div class=\"fln-content-next-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Fairplay<\/h3>\n\n<p class=\"wp-block-paragraph\">Set rules, message and moderation.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fln.gg\/fairplay\/\">More about Fairplay<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-column\"><div class=\"fln-content-next-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Contact<\/h3>\n\n<p class=\"wp-block-paragraph\">Open status, diagnosis or the appropriate auxiliary route.<\/p>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/fln.gg\/support\/kontakt\/\">More about Contact<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Reports gehen schnell verloren, wenn sie als freie Nachricht in einem allgemeinen Discord-Kanal landen. H\u00e4ufig fehlen Server, Uhrzeit, Spieler-ID oder Kontext. Der FLN Report Bot f\u00fchrt Nutzer deshalb durch eine strukturierte Meldung und stellt Moderationsteams die Angaben geordnet bereit. Der Bot trifft keine automatische Bannentscheidung. Er unterst\u00fctzt Erfassung, Zuordnung und Dokumentation. Pr\u00fcfung und Entscheidung bleiben 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