Fair play is a process
Rules can be found, reports contain actionable information, decisions are reviewed by responsible persons and banned players have a separate path for an appeal.
Notification, examination, decision and objection
A report is not a confirmed guilt. A ban objection is not a guaranteed unlock. Both processes require specific information and respectful treatment.
Meldung
A player describes a possible rule violation.
Review
The team assigns servers
Zeitpunkt
Logs and receipts.
Decision
A measure is taken or the case closed.
Objection
The person concerned may have a suspension checked.
Report-Weg
- Select server and time.
- Situation sachlich beschreiben.
- Complement existing evidence.
- Examination and questioning await.
Einspruchs-Weg
- Open decision and reference.
- Formulate a concrete question.
- New information complements.
- Receive independent auditing.
Report vorbereiten
Name server, time and situation as specific as possible. So the moderation can check your hint comprehensibly.
- Recording the server and time
- beteiligte Namen notieren
- Ablauf sachlich beschreiben
- Secure existing evidence
Fair play questions
Mistakes, bad decisions and lack of experience are not rule violations. Cheats, exploits, intentional team kills, insults or targeted disruption.
What is the difference between report and technical problem?
A report concerns the behavior of a player. Crashes or connection problems as well as mods and voice errors are part of the technical help.
What evidence helps with a report?
Servers and time, as well as the names involved and existing screenshots or clips help to check.
Will a ban be issued immediately after a report?
No. A report starts an examination of evidence and context as well as rules and existing data.
Does VIP influence moderation decisions?
No. Support or purchases do not change the rules or the evaluation of a report or objection.
What behaviors can I report?
Report cheats and exploits, as well as intentional team kills or insults and targeted disruption.
Can I appeal against a block?
Yes. Use the separate objection path and mention the existing reference and new relevant information.
Are report details discussed publicly?
No. Cases are handled through protected moderation channels and not as a public dispute.
Where can I find the complete set of rules?
The current rules are linked in the fair play area. There are also reports and objections as well as technical assistance.
No comments yet
Comments add to the contribution. For support, reports or exile, please use the appropriate professional route.
Log in to comment
Comments run through your central customer account. Sign in or create an account by email or Discord; then you will come back to this post directly.