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Frontline assistance

Answers for the next step.

Hier findest du kurze Antworten auf allgemeine Fragen. Technische Details, Regeln und aktuelle Serverdaten stehen auf den jeweils verlinkten Seiten. Damit werden Informationen nicht an mehreren Stellen unterschiedlich gepflegt. Status Zuerst prüfen Bekannte Störungen werden vor einer individuellen Anfrage sichtbar gemacht. Details Schneller helfen Spiel, Fehlerbild und bereits getestete Schritte gehören in die Anfrage. Route […]

Frontline-Team analysiert gemeinsam einen technischen Vorgang

Servers and games

Which game servers does FLN operate?

The current list is under Find a server loaded from the existing Gamehost system. There you can see which servers are reachable. The editorial Gameserver hub Explain the individual game projects.

Do I need a clan to play?

No. You can join a public server or Find players Looking for a group. For organized events, registration, modset or role allocation may be required.

Where can I find server IP or join data?

Join data is available in the live server display or on the respective game page. For games with community browsers or workshop mods, the appropriate join path is explained instead of a static IP.

Are all servers online around the clock?

Not mandatory. Some projects can be event-based, paused or only started when actively used. The current status is decisive.

Where do I see if a disorder is known?

On the Statusseite. If there is nothing inscribed, use Technical problems. Always check the timestamp and the affected service before assuming a general malfunction.

Technischer Leitstand für Statusprüfung und Fehlersuche

Community and Guides

How do I find players?

Enter the one on the Community page Linked to Discord and use the appropriate play area. A good search calls game, time window, experience level and desired style.

Are beginners welcome?

Yes. Lack of experience is not a rule violation. Before the first round, read the game page and the matching Guide Just tell your group that you are new.

Warum gibt es eigene FLN-Guides?

The guides will focus on multiplayer entry, join, technical issues, and collaboration. They do not copy full wikis and separate general game mechanics from FLN-specific rules.

How current are the guides?

Time-critical guides carry a visible update date. In the case of Early Access, mods or major updates, the content is re-examined.

Rules, Reports and Banning

Where are the rules?

Intact Rules. Game-related additions may also be available on the server and game pages.

How do I report a player?

Nutze Report Info Or the report bot included there. Requires game, server, time, player and a concrete description.

Does a report automatically lead to a ban?

No. A message shall be checked. Evidence and context determine whether a measure is necessary.

I've been banned. Where can I appeal?

Underneath Banned?. Have platform ID, server, time and reason displayed. Multiple parallel tickets do not speed up the exam.

Are ban or report details made public?

Not completely. Data protection and escalation protection limit which internal data is published or passed on to third parties.

VIP and shop

Welche Vorteile hat VIP?

The concrete advantage and the server allocation are on the respective WooCommerce product on the VIP page. Information is not additionally maintained as a static price list in the FAQ.

Does VIP repeal rules or bans?

No. VIP does not influence a moderation decision and does not give admin rights. Rule violations and appeals are reviewed according to the same fair play process regardless of purchases.

My VIP is not active. What should I do?

Check order, product, entered game ID and server status. Then turn to them. Support with order number and product to FLN. Do not share payment data in the Discord.

Wo finde ich meine Bestellung?

In the existing My account area. Shop and account pages are not technically replaced by normal content pages.

Hosting and CRCON

Welche Hostingangebote gibt es?

Underneath Hosting & Services You will find standardized HLL and CRCON offers as well as the request path for other games.

Can FLN also host other game servers?

Yes, if the game and requirements have been technically tested. Named region, slots, mods, starting period and desired scope of care.

Is CRCON hosting the same as an HLL game server?

Nein. CRCON Hosting concerns the administration interface. The Gameserver itself is a separate product or project, unless expressly combined.

Are updates, backups and support always included?

Only to the extent of the selected product or offer. The current product description is binding.

Bekomme ich Rootzugriff?

Not automatically. Access rights are granted according to task and product. For game server administration, a panel or specialized interface is often sufficient.

Technical problems

What is part of a technical report?

Game, server, time, platform, exact error message, version or modstand and already tested steps.

Should I delete all files in case of mod problems?

No. First, identify the affected mod or specific profile and secure relevant data. Complete deletion often only causes unnecessary downloads.

Is a kick automatically a ban?

No. A kick can occur due to server change, queue, anti-cheat, mod problems or admin action. Check the exact error text.

Where can I ask another question?

Choose the appropriate area in the Support. For general questions, the Contact.

From the short answer to the right place

The FAQ should not send you with links in a circle. It gives you a quick classification and then leads to the page where the information is actually maintained. This is especially important for server status, prices, versions and rules, because outdated copies do more harm than help.

If your question doesn’t come up exactly here, assign it to an area first: gaming, community, fair play, technology or hosting. There you will usually already find the appropriate process. And if not, you can describe in more detail in support what you plan to do instead of starting from scratch with a general question.

One more question open?

Choose a suitable support route – Lass dich zum richtigen Prozess für dein Anliegen führen.

Check the server and join – Starte hier, wenn deine Frage einen konkreten FLN-Server betrifft.

Your next step

Technical problems

Open status, diagnosis or the appropriate auxiliary route.

Contact

Open status, diagnosis or the appropriate auxiliary route.

Guides

Start with the appropriate guide prepared in the game.

Discussion

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Comments add to the contribution. For support, reports or exile, please use the appropriate professional route.