Our fair play principles

Fairplay is not a product or a bonus at Frontline. It is the common basis for players, admins and partners to know where they stand.

Game integrity remains separate

Technical support, VIP offers or a service booking do not change any rules and do not create any gaming advantages. Decisions about moderation, sanctions and gaming culture remain separate from commercial offerings.

Rules must be understandable

Rules should not only become visible when something goes wrong. We want them to be worded so clearly that players understand what is expected and why.

Reports deserve a clean way

Anyone who experiences a problem should know where a message belongs. A fair examination needs context, calm and people who listen. Public prejudgment is no substitute for a comprehensible decision.

Verantwortung bleibt menschlich

Tools and operations can help to organize everyday life. But they do not replace the view for situations, conversations and the effect of a decision on the community.

These principles are a claim on ourselves. They remain verifiable and will be developed further if we learn from real situations.

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